What is your special service need for your flight?

You can fill in our Special Request Form below if you have a special service request for your flight. Please provide your current e-mail address for us to reply to. E-mail replies will be sent during normal business hours (Mon-Fri. 8:30 AM- to 5:30 PM + 2 GMT). E-mail replies may be delayed when there are high request volumes. Medical approval may be required depending on the request and passengers will be liable to pay any additional charges that may be incurred.

Special requests form

Passenger Information

Flight itinerary

Outbound Flight

Inbound Flight

Medical assistance

Unaccompanied minor

Sports equipment


Musical Instruments

Please state the dimensions of your instrument in its cover.