What is your special service need for your flight?
You can fill in our Special Request Form below if you have a special service request for your flight. Please provide your current e-mail address for us to reply to. E-mail replies will be sent during normal business hours (Mon-Fri. 8:30 AM- to 5:30 PM + 2 GMT). E-mail replies may be delayed when there are high request volumes. Medical approval may be required depending on the request and passengers will be liable to pay any additional charges that may be incurred.