Customer contact form
If you want to report any situation related to your expected flight or credit a refund for a canceled flight, one of our department teams will be happy to help using the details completed in your application.
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If you have already submitted feedback, you can check the status of your feedback or update it by entering your email address and feedback reference number below. If your email address is not registered in our system, please contact our call centre.
Have you checked our FAQ page?
It is very comprehensive and easy going, we believe you may find the answer you are looking for there.