We aim to make it as crystal clear as possible when you need more information on travel documents. Here you will find the most frequently asked questions and their answers.
Can I travel with my newborn baby?
We welcome infants onboard our flights from 8 days old.
Do i need to provide my own visas?
It is mandatory to provide all travel documents and visas requested from you for your trip. It is your obligation to comply with the rules in the country of departure, arrival and transit during your travel. Corendon Airlines shall not be responsible for any problems that may arise due to non-compliance with relevant legislation, instructions and laws, negligence, and failure to provide the necessary documents.
In accordance with the rules in the country you are traveling to, you should have the entrance and exit documents, health documents and all other documents with you before traveling and if necessary, you should submit samples of these documents.
Corendon Airlines is not responsible for any loss or expense that may arise in the event that you fail to comply with the relevant rules, and Corendon Airlines reserves the right not to admit you to the airplane.
Can I buy tickets before I get a visa for the country I am going to?
Yes, you can purchase your ticket prior to your visa being approved however, depending on the ticket fare you purchased you may not be entitled to a refund.
Where a ticket fare allows for a refund the amount refund will be determined by date of travel.
Does my child need a passport?
All passengers including Infants and children require a valid passport in order to travel.
I have dual citizenship and multiple passports. Which one should I say when asked about my citizenship or country?
We suggest that you present the passport and identity document, with which you can have more advantages in accordance with the visa and passport policy of the country you will be travelling
My passport will expire soon. Can I still travel?
Passport Validity Requirements vary with each country.
It is your responsibility to check the relevant country's website to confirm the time required before your travel.
What does API mean? And why do I need to provide this information?
On some of our routes all airlines have to provide details to the local authorities about their passengers before they travel. This is a mandatory requirement and is known as Advance Passenger Information (API)
When should I provide API information?
If you choose the convenience of Online Check-in, we will take the information from you then.
Should you check in at the airport we will use the information you provide at check in.
Who will you share my API information with?
The information we collect is provided to the border authorities of the respective countries you travel.
We do not share your information with any other person or organisation.